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Abstract Topic: Corporate Governance and Strategic Management

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Effect of System Quality, Information Quality, and Perceived Usefulness on User Satisfaction of Webstudent Applications to Improve Service Quality for Budi Luhur University Students
Dannita Normelindasari (a), Achmad Solichin (b*)

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Corresponding Author
Achmad Solichin

Institutions
a) Magister Management, Universitas Budi Luhur
b) Faculty of Information Technology, Universitas Budi Luhur
Jakarta
*achmad.solichin[at]budiluhur.ac.id

Abstract
Universitas Budi Luhur (UBL) is one of the private universities that prioritizes the application of IT in the learning process. One application developed by UBL is the Webstudent application. The web-based application presents information and academic services for students. Based on interviews with UBLs Webstudent application users, there are still some complaints and inconveniences to application users. Most complaints are related to access to servers that are often interrupted when the number of application users increases. In addition, the information displayed on Webstudent is also not up-to-date. Therefore, in this study an analysis of the relationship between application user satisfaction and several factors, namely system quality, information quality and perceived usefulness was analyzed. This research uses the success model of DeLone-McLean information systems combined with Seddons success model. Data was collected by distributing questionnaires to active students in 2018/2019 odd semester at UBL. Based on the test results it was concluded that user satisfaction is influenced by system quality, information quality, and perceived usefulness simultaneously and significantly at 71.4%. Meanwhile, service quality is influenced by user satisfaction at 70.01%. The results of this study can be used as a basis for developing and improving services in the Webstudent application.

Keywords
academic services, system quality, information quality, user satisfaction

Topic
Corporate Governance and Strategic Management

Link: https://ifory.id/abstract/4h3ZW2by7Atq


STRATEGIC CHANGE MANAGEMENT ON BOGOR BOTANICAL GARDENS TOWARDS UNESCO WORLD HERITAGE
Muhammad Nashar, Ryani D Parashakti, Agustinus Hariadi DP

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Corresponding Author
Muhammad Nashar

Institutions
Universitas Mercubuana

Abstract
This study is to analysis the implementation on change management in Bogor Botanical Gardens towards processing to become World Heritage. The process has been doing related with Bogor Botanical Gardens vision to protect and increasing value of the Gardens. The Bogor Botanical Gardens which is the oldest Botanical Garden in Indonesia has been applying change management strategy i.e. Management system, strategic planning, human resources planning and become center of excellence for international research. Based on the interview the effort to fight the Gardens as a Universal cultural Heritage are the first step to achieve a national identity and support the sustainable development of the World Heritage. The conservation efforts need to be understood and interpreted to have high benefits as a generator of economic growth, social, culture for the city of Bogor and society at large, in order to achieve a balance of environmental, security-safety and public health as well as thesustainability of the botanical gardens.

Keywords
Strategic change management, World Heritage Bogor Botanical Gardens

Topic
Corporate Governance and Strategic Management

Link: https://ifory.id/abstract/H4vJqyL8Dmjd


STRATEGIC CHANGE MANAGEMENT ON BOGOR BOTANICAL GARDENS TOWARDS UNESCO WORLD HERITAGE (case study on Bogor Botanical Gardens
Muhammad Nashar, Agustinus Haryadi DP, Ryani D Parashakti

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Corresponding Author
Muhammad Nashar

Institutions
Universitas Mercubuana

Abstract
This study is to analysis the implementation on change management in Bogor Botanical Gardens towards processing to become World Heritage. The process has been doing related with Bogor Botanical Gardens vision to protect and increasing value of the Gardens. The Bogor Botanical Gardens which is the oldest Botanical Garden in Indonesia has been applying change management strategy i.e. Management system, strategic planning, human resources planning and become center of excellence for international research. Based on the interview the effort to fight the Gardens as a Universal cultural Heritage are the first step to achieve a national identity and support the sustainable development of the World Heritage. The conservation efforts need to be understood and interpreted to have high benefits as a generator of economic growth, social, culture for the city of Bogor and society at large, in order to achieve a balance of environmental, security-safety and public health as well as thesustainability of the botanical gardens.

Keywords
change management, world heritage, Bogor Botanical Gardens

Topic
Corporate Governance and Strategic Management

Link: https://ifory.id/abstract/4UyN6ruXz7Dw


The effect of Enterprise Risk Management and Sustainability Reporting Quality on Performance: Evidence from South East Asia Countries
Shifana Fitriana, Ratna Wardhani

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Corresponding Author
Shifana Fitriana

Institutions
Universitas Indonesia

Abstract
The purpose of this study is to examine the relationship between enterprise risk management (ERM) and sustainability reporting quality on firm-s performance. This study argues that ERM is a risk management that focus on internal risk. On the other hand, companies need to also manage risks that arise from externals such as social and environmental risks. Sustainability activities as reported in sustainability report are one of the ways for companies to manage such risks. This study uses 695 observations from 305 nonfinancial listed companies in Indonesia, Singapore, Malaysia, Thailand, and Philippines during 2013-2018. Enterprise risk management measured by content analysis from risk management disclosure on annual report and sustainability reporting quality measured by scoring based on GRI-s database. Data were collected and analyzed using least square regression model. The result shows that enterprise risk management and sustainability reporting quality have positive effect on ROA. This evidence implies for company management that awareness of risk management and sustainability is needed to meet stakeholder expectations through improved performance. In addition, regulators also need to develop regulations related to sustainability for listed companies.

Keywords
enterprise risk management, sustainability reporting quality, ROA, least square

Topic
Corporate Governance and Strategic Management

Link: https://ifory.id/abstract/VMm39AGU8tCK


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